Thanks for the kudos!

We do try.
It is an awful truth that in our tax system, the taxpayer is expected to have a much higher knowledge base than what is reasonable. Occasionally Joe has managed to have an auditor drop some
penalties due to the "they trusted their tax preparer defense," but it has never made a dent in the reassessment of taxes. And you can't completely blame all of the recruiters, since they don't have a tax background either. (One of the things Joe does in the off season is have recruiter inservices, so they can be more careful with what they say.)
Yes, go to our website, read, sign up for a free teleconference, attend the Travelers' Conference in October. Remember we are available year round to chat, so if you are having issues, call.
Daina.